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FAQs

Q: How can I learn more about stamping?

A: You can visit the Stampin' Up! website to learn more. If you would like to get in touch with a creative coach who can help you get started, click on the button that says, “Find a Demonstrator”.

Q: When Will I Be Billed?

A: Your credit card will be charged as soon as your Paper Pumpkin ships. You will get an e-mail notifying you that your card has been charged.

Q: What comes in my Paper Pumpkin?

A: It's a surprise each month—anticipation for the surprise is seriously half the fun! No worries, though, you'll have everything you need to complete the project: paper, stamps, ink, accessories, and more! (You will need adhesive.)

Q: Is my subscription on auto renew?

A: Yes, your subscription is on auto renew. However, you can skip a month or cancel at any time. Simply log on to your account and click "manage my pumpkin" on or before the 10th of the month in order to skip the Paper Pumpkin for that month or cancel completely.

Q: When do I need to sign up in order to get my Paper Pumpkin for a specific month?

A: You need to sign up by the 10th of the month in order to receive your Paper Pumpkin for that month. If you sign up after the 10th―no worries! You will get your first kit the following month. You'll know your Paper Pumpkin is on its way when you receive your shipment confirmation e-mail.

Q: It asked me if I have a demonstrator—what is that?

A: A demonstrator is a super cool creativity coach that sells Stampin' Up! products. We'll give you the option to choose a demonstrator when you sign up for a membership. You're definitely going to want one. But you can still join without selecting a demonstrator.

Extra Paper Pumpkin Perk for Current Members

Q: Can I purchase any past kit?

A: No. Click here to see a list of complete kits and refill kits that are available to order only while supplies last.

Q: Can I download a list of available product?

A: Yes. Click here.

Q: How do I order these past Paper Pumpkin Kits?

A: Call Stampin’ Up! at 1-800-STAMP UP (1-800-782-6787), and a Stampin’ Up! representative will take your order, Monday through Friday, 7 AM – 7 PM (MT).

Q: Can I order these past Paper Pumpkin Kits online?

A: Unfortunately, no. You must call Stampin’ Up! at the above number.

Q: Do the kit prices include shipping?

A: No. Shipping is an additional charge.

Q: How much is shipping?

A: Shipping is $6.95 or 10 percent of your order, whichever is greater.

Q: Will other past kits or refill kits be offered?

A: There is no guarantee that we will sell additional past kits or refill kits again.

Q: Can I purchase past kits if I used to be a Paper Pumpkin member, but I’m not right now?

A: No. You must be a current Paper Pumpkin member to purchase these past kits.

Q: If I sign up for a Paper Pumpkin membership today, will I be eligible to purchase past kits and refills?

A: Yes! If you sign up for a Paper Pumpkin membership today, you can purchase any of the selection of past kits and refills offered above, while supplies last. In addition, if you’re a first-time subscriber, you’ll be eligible for our FREE In Color Stampin’ Write Markers offer (valid through March 31)!